Privacy Policy

Privacy Policy

RussianGost’s privacy policy covers the collection and use of personal information that may be collected any time you interact with RussianGost, such as when you purchase any products and services, when you call our sales or support associates, or when you provide certain information such as your name, contact information, and email address via our website. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at RussianGost, and we go to great lengths to protect it.

Why we collect personal information?
We collect personal information to help us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, software updates, special offers, and events that you might like to hear about.

What information we collect
There are a number of situations in which your personal information may help us give you better service. For example, we may ask for your personal information when you’re discussing a service issue on the phone with an associate, downloading a software update, registering for a seminar, participating in an online survey, registering your products, or purchasing a product. At such times, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; information about the RussianGost products you own, such as their serial numbers, and date of purchase; and information relating to a support or service issue. We collect information for market research purposes — such as your occupation and how you use your products — to gain a better understanding of our customers and thus provide more valuable service. We also collect information regarding customer activities on our website. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites are of most interest to them.

When we disclose your information
RussianGost takes your privacy very seriously. Be assured that RussianGost does not sell or rent your contact information to other marketers. To help us provide superior service, your personal information may be shared with legal entities within the RussianGost group globally who will safeguard it in accordance with RussianGost’s privacy policy. There are also times when it may be advantageous for RussianGost to make certain personal information about you available to companies that RussianGost has a strategic relationship with or that perform work for RussianGost to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with RussianGost’s policies. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the RussianGost website. At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

How we protect your personal information
RussianGost takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

Foreign Visitors
If you are located outside of the United States, please note that our Web site is hosted on computer servers in the United States. Any personally identifiable information collected through the Web site will therefore be transferred to the United States, a jurisdiction that might not provide an equivalent level of protection as the data protection laws in your home country. Your use of the Web site or submission of any personally identifiable information will therefore constitute your consent to these transfers.

Links to Other Internet Sites
The privacy practices set forth in this policy are for this Web site only. Other RussianGost affiliate Web sites may have different practices. If you link to or otherwise visit any other Web sites managed by third parties, please review the privacy policies posted at those sites. RussianGost has no control over those Web sites and is not responsible or liable for the policies and practices followed by third parties.

Revisions to this Privacy Statement
RussianGost reserves the right to change this Customer Privacy Policy from time to time at our discretion. Please check this Customer Privacy Policy frequently. All revisions to this Customer Privacy Policy will be posted on the Web site.

Questions and Comments
If you have questions or concerns about RussianGost’s Customer Privacy Policy or data processing, please contact us any time.

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